When will my order arrive?
Delivery time depends on the shipping method and your location. We work with trusted delivery partners in several major cities, and most orders are delivered within 1 to 3 business days after your order has been confirmed.
Do you offer international shipping?
At the moment, we primarily deliver within the country to the cities covered by our shipping partners.
If you would like to place an international order, please contact our customer support team via WhatsApp. We will provide you with shipping costs based on your order's weight and destination, using our international shipping partners.
What if my product has a manufacturing defect?
If you receive a product with a manufacturing defect, please review our Return & Refund Policy for the eligibility requirements and return procedure.
Once the defect has been verified and the return is approved, the product will be replaced or refunded according to our return policy. Please note that shipping charges may apply as outlined in our policy.
Do you offer discounts for bulk orders?
Yes. We offer special pricing for bulk purchases. Depending on the product and order quantity, discounts of 10% to 20% may be available.
Please contact us through our Contact Us page to discuss your requirements and receive a personalized quotation.